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    « September 2007 | Main | November 2007 »

    October 31, 2007

    Don't believe things have changed?

    Megaphone approaches just aren't what they used to be.  I say it all the time, Seth says it - a lot of people say it.  Anyone who understands how people use communications now gets it.  Unfortunately, the actual number of those who actually get it is small.  I don't know why.  Maybe people are lazy.  Maybe they think this whole "communication is more personal and custom" thing is a fad.  Maybe they're just used to doing things the way they've always done them.  Maybe they just can't think of any other way.

    Ok, well, as Seth points out, now there's a price for that.  Chris Anderson, in no uncertain terms, has just named that price.

    Far from being one guy who's just fed up (who's not fed up?), Chris has the position to truly do something about it.  Talk about a kickstart for change.  I'm beyond impressed.


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    October 28, 2007

    Tofu Bacon and the Nerf SwitchShot

    I understand vegetarians.  I've been married to vegetarians.  I'm clearly not one, but I understand why someone might want to be one.  I don't, however, understand Tofu Bacon.  Ok, if you have some medical condition that says you absolutely will die if you even touch bacon, and yet, you absolutely feel like you'll die if you can't have bacon, well, then maybe.  Emphasis on, "maybe."  But it just doesn't seem to me that there would be enough people in the world like that to provide a real market.  I'm obviously wrong, because there it is in the refrigerated Birkenstock case: Tofu Bacon.

    I get veggie burgers.  I get soy milk.  And by, "get," I mean understand, not purchase.  But bacon -- the real kind -- is about as carnivorous a statement as one can make.  Just back that pig over here, and I'll slice a bit off, and fry it up.  Instant lumberjack. It's just odd to me to think that anyone who's made a commitment to a meat-free existence would even want something non-meat that mimics such a meaty experience.

    And therein lies the rub.  Because tofu bacon isn't bacon.  Not by a long shot.  Not a good mimic -- trust me on this.  Nor, can I imagine, could it possibly be the essential vegetarian food experience.  I have to believe, by not truly committing fully to either side of the pig fence, eaters of tofu bacon are getting a second rate experience, no matter how you slice it. (Sorry. Couldn't resist.)

    Which brings me to the Nerf SwitchShot. 

    In the early days of this century, at the height of my critically acclaimed toy-directing odyssey, I found myself in a unique position among American directors.  No one on the planet had more experience directing commercials for large, powerful squirt guns than I.  Eight straight years of SuperSoakers epics had honed my watergun-action-sequence directorial skills to a razor's edge.  Coincidentally, neither did anyone on the planet have as much experience directing toy guns that shoot soft foam projectiles.  My work with Nerf from its earliest days as a rogue outpost subsidiary of Hasbro, followed by years of shoot-em-up Nerf gun spots that got progressively more sophisticated, had me in a unique position in the commercial production world.  As luck would have it, the official absorption of Larami, the makers of SuperSoakers, by the corporate toy giant Hasbro, which owned Nerf, brought together the two most powerful forces in toy firearms.  And somewhere, deep in a plastics lab, a group of engineers concocted the Nerf SwitchShot.  Designed to put an end, once and for all, to any neighborhood arms race -- the Nerf SwitchShot was a sophisticated total assault weapon that shot -- here it comes -- BOTH darts AND water.

    It was a total piece of shit.

    Too small to have a tank that could provide volume or pressure, the stream of water that came from the SwitchShot roughly resembled an old man urinating.  To accommodate the swivel-action (SWITCH!) barrel assemblage, as well as the undersized water tank, the spring mechanism that fired darts was small and flimsy, so only the tiniest darts could be used, and they kind of pooped out and fell to the ground.  Any kid foolishly armed with a SwitchShot couldn't even hope to be a match for his little sister and some leftover Easy Bake mix.  But, of course, duty called, and I and my crew make the thing look FREAKIN' AWESOME.  I hereby apologize to anyone out there who bought this sorry excuse for a backyard havoc-maker on the basis on my commercial.

    Even the client, a Larami vet, conceded, "It's awful.  They tried to make it do both, and it doesn't do either worth a damn."

    Which, at long last, brings me to advertising, and other forms of communications.  Especially advertising and other stuff on the web, as created by people who have spent careers creating nothing but traditional advertising.  The thing is, the two animals are different -- the web, and traditional forms, I mean.  And we've all had it drilled into our heads for a bazillion years that it's not a campaign unless it all works together, and I believe that, but we almost always misinterpret that to mean it all should be exactly the same.  And it shouldn't.  The chances that your print ad will make a great point roll are infinitesimally small.  But not as small as the chances it'll make a good landing page.  People use the web differently than they use traditional things like magazines and TV, so things you design for the web should be designed for the way people use things there.

    You wouldn't take a screen grab of your home page and run it as a magazine ad, would you?  So, how come so many agencies think it's ok to do exactly the reverse?  I'm just asking.  Now, if you'll excuse me, I've got some bacon burning in the pan.

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    October 27, 2007

    42-30

    Georgia 42.  Florida 30.  How bout them Dawgs.

    Uga

    October 22, 2007

    Perspective.

    Here's a quick shot of it. 

    Mashable is one of my favorite reads.  It's all about what's coming, or what's just been released.  Cool new widgets, apps, gizmos, all about social networking.  This post delivers a little perspective.  You don't have to read all of it, unless you're really into back-end development.  Just read the first couple of paragraphs. (You can read it all if you want, but the point I'm making is in the first paragraph.)

    Here's the part that stuck out:

    "Similarly, I was late to the game by several weeks on Podcasting and Twitter, but now I can’t imagine not having those things in my life either."

    Late to the game.  By several weeks. He considers that late.
    So do I. So, in a lot of cases, should you.
    As I said in my last post, Change is Lighting. 
    Doesn't mean jump on everything.  Does mean: Pay Attention.



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    Conjure

    Istock_000003145746small

    I admit, I've always had a certain fascination with fortune telling.  Could be because I grew up relatively close to Cassadaga, which, in addition to being a B-side by Tom Petty and a CD by Bright Eyes, is a cool little Central Florida town filled with psychics.  Fun to go there on Halloween as a teenager and get creeped out.

    Or it just could be I'm like everyone else in the world, throughout history, in most every culture it seems -- and figure it'd be danged useful to know exactly what's coming, if at all possible.  Gypsies read tea leaves and crystal balls, psychics use tarot cards, hoodoo conjure men read playing cards, voodoo mambos read bones and candles, santeros read cowrie shells and dominoes, trippy Nordic witches use runes, and the rest of us read the daily horoscope, fortune cookies (adding, "in bed"), play Ouija boards, or put quarters into the magic machines on the boardwalk. All good fun, I suppose.  Except the future has this nasty habit of doing things that elude the predictions of even the most practiced predictors.  Even Toffler misses.  Gibson, too. (Nobody living on that Bay Bridge yet, far as I can tell, though there are buzz agencies and there is a 2nd Life.  Kind of.)

    Advertising is full of conjure.  We like to assign stats to it, though.  Analytics of past trends and past performance to predict future results, observation of emerging trends by armies of trendwatchers, studied analysis from this expert and that, poring through last year's Cannes reel or CA -- trendwatching.com; Faith Popcorn, etc. etc.  All to try to get a handle on what's next.

    By the lead-in, one might think I'm about to argue against all that.  But I'm not.  Because ultimately, it's all quite useful.  Extremely useful, actually, is a better descriptor.  Not to mention, completely fascinating. Way better than a Ouija board.  There are so many ways to show what people actually do with your messages now (especially on the web) that usage patterns are more fun to look at, and create more possibilities in your mind, than any lava lamp or laser show ever could.  By all means, use everything at your disposal.  As long as (ok, here it is...) your application of the information you gather takes a couple or three, or, well, four, things into consideration:

    (1)  You know too much. If you're really, really up on emerging trends, and especially if you're using them to shape your work, you'll probably think something is old before it is.  And you'll definitely like something new before anyone else has ever seen it. (This just happened to us with a design -- client thought it wasn't current when, in fact, it was actually too far ahead of the curve for them. Hurts when that happens. Hurts more when it's the audience, instead of the client.)

    (2)  Numbers aren't creative. Predictions based on stats usually produce formula.  Because it's hard to make stats take into account the unbelievable power, and unpredictable nature, of a story that resonates.  And it's impossible to make stats alone produce one.

    (3)  Change is lightning. There's a really good chance, especially now, that all the past stats you just used to make the future prediction can be rendered irrelevant by something that pops up out of the blue.  There's so much developing, there's no way to see it all coming.  That's the bad news. The good news, however, is that along with lightning change comes lightning response times.  So if you predict wrong, you can change it to right real quick.

    (4)  Change is constant lightning.  It's not going to stop anytime soon.  Seth coined it, I think, and I've said it before:  The only thing you can count on is change. 

    If your conjuring comes up with something good, by all means, use it.  Use it quickly.
    Just don't carve it in stone.



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    October 15, 2007

    Exactly.

    I'm sure you've seen this by now.  It's right on the money: http://www.youtube.com/watch?v=PAUq9r8-U-U

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    October 08, 2007

    New Website!

    Today, I got an unsolicited email from a photographer I don't know, and have never heard of, with the following subject line:
    New Website!
    I  thought about writing a post about how, and why, and to what extent,this is wrong. But I don't really need to, do I?


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    Not only is it personal...

    It's all out of order.

    My last post was about how personal our interaction with digital things is.  And how it changes the way you create messages.  Combine that with Seth's riff on the fact that no matter what, you can't orchestrate the way people choose to interact with you or your brand, and the equation gets even more complicated.  It's not just a headline+visual combo anymore.  Hasn't been, for some time now.

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    October 07, 2007

    Rules of Engagement

    SOMETIMES MY MOM SENDS AN ENTIRE EMAIL THAT SHOUTS AT ME.

    She's entitled.  She's 82, and she's my mom.  She forwards lots of stuff I don't read, too. Ditto entitlement.

    You might be chuckling.  Because a sticky caps lock and forwarded urban legends are faux pas that are so...dialup.  But every single day, I see marketers -- agencies and clients -- making the equivalent mistakes relative to today's rules of engagement.  Sometimes, those mistakes are made, admittedly, because today's rules are different than yesterday afternoon's rules.  But sometimes, they're made because the offending marketers are simply clueless about online culture, and how it's different from traditional communications.

    I make a big deal a lot of the time about boiling everything down to its essence -- and ultimately, if you're trying to advertise or influence someone, that essence is, in essence, a good story.  Assuming you know how to deliver that story in a way that won't make people (A) click away; (B) actively avoid you, or (C) instantly hate you, and get medieval on your ass.  Which is precisely where most marketers who do go wrong -- go wrong.

    Marketers are used to interrupting.  People are used to interruptions in traditional media.  The price you pay for entertainment.  Unless you TIVO it, in which case, the TIVO bill, plus pushing a button, is the price you pay.  But online, you're not interrupting entertainment.  See this post about information leading the band and concepting upside down.  You're interrupting my quest for information.  Cut it out, willya?  I don't even know you.  Pokes and Zombie Bites are fine between friends. But you're in my space, man.

    How much more pleasant it is when I'm searching for some obscure something, or not even obscure -- I want to watch a South Park clip, say -- and there you are, exactly what I'm looking for, exactly what I like, displayed where I can find it, and I get a reward for clicking. Cool.  Now I like you.  Now I want to meet you.  On my terms.  I'll order the Cartman poster right after I find this thingie I'm looking for.

    Knowing online culture doesn't always mean reading l33t, or knowing who, exactly is teh man now, dog. Sometimes, it means just having a clue about how people use what they use online.  Online is way more personal than offline.  Which means the way you engage is different.  Less like a stadium announcer.  More like someone who wants to be both popular and credible, in a cocktail party setting.  In fact, communication of all kinds is becoming more personal, because we have more personal control.  We must remember that when we're building the communication.

    More than a few times, I've heard this idea for an internal push somewhere:  Change all employee screensavers to one that delivers the message, so when they come in in the morning, they get a great surprise!  That's the kind of thing I'm talking about.  The medium is too personal for that kind of tactic.  Nevermind that screensavers are, essentially, now the digital equivalent of lead type.  And nevermind that they won't all come on at the same time, creating the envisioned roadblock.  Let's talk about the psychology you're playing with here. If you went into everyone's cube, and took down all personal photos, etc., and replaced them with your message -- how do you think the message would be received?  Not making so many friends now, are you?

    When I learned to write copy, the best teachers and mentors taught me to write to one person.  And I tried, and I did, for the most part.  But ultimately, all my friends saw my spots on the air, along with everybody else.  It was easy to lose that sense of one -- in favor of a sense of many.  It's easy to look at the reach of the internet, and do the same thing, almost instantly.  But the medium shifts time, place, usage patterns and everything else so much that it is  -- not mass -- but a mass collection of individual communication opportunities.  You really are writing (or concepting) to one.  A million (or more) different times. 

    Try not to be obnoxious about it.


     

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    October 02, 2007

    Almost.

    Via Screen Magazine, Colle + McVoy has created a cool human flip book spot.

    I read the story, and thought, "Perfect!!!"  Here's an agency that's thinking beyond the assignment.  Here's an agency that understands a great idea has nothing to do with production budgets.  Here's an agency that pulled off cool in traditional media for a DIY budget.  Something that simply wouldn't have been possible without the influence of DIY web culture.  Perfect!

    Then....almost. 

    I got to the end of the story.  They're talking about what they learned.  And what they learned was the production technique.  So now they're talking about how they can do it again, but with more guys, and more t-shirts.  Same thing.  But different.  Kind of.

    The web has taught me a lot of stuff.  Two things really stand out: 
    (A)  Great ideas with small budgets can now compete.  Doesn't mean grunge is king.  Just means that not having a zillion dollars isn't a barrier anymore.
    (B) Formulas aren't the things that drive the boat.  Consistent innovation is what drives the boat.  Take the principle of idea (A) and expand on it.  But don't take idea (A), photocopy it, and call it idea (B).  Because your users/viewers/customers/prospects surely won't see it that way.

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